Ellensburg Tech Guy | Tech Setup, Configuration & Support

What people actually call me about.

Not a services menu. These are the real jobs. If yours sounds like one of these, you are in the right place.

“The Wi-Fi doesn’t reach the shop.” House is fine, the outbuilding 300 feet away has nothing. Usually this is a coverage problem, not an internet problem, and paying for a faster plan will not fix it.

Wi-Fi

“I bought cameras and never finished setting them up.” Mounted crooked, notifying you about every passing car, or recording to nowhere. Placement and alert tuning is most of the job.

Cameras

“I got a new computer and I’m afraid to touch the old one.” Files, photos, passwords, printer, email. Moved over properly, old machine wiped only once you have confirmed everything is there.

Computers

“The smart switches are still in the box.” Bought six months ago, instructions assumed you already knew. I install them and set up the routines so they do something useful.

Smart home

“I need a cable run and I don’t want it stapled to the baseboard.” Ethernet to the office, an access point in the barn, a camera line to the driveway. Run clean and terminated properly.

Cabling

“We’re still doing this on paper.” Small shops copying the same information between a form, a spreadsheet and a calendar. Usually a few hours of setup saves someone an hour a week forever.

Small business

“My mum needs help and gets flustered on the phone.” I take my time, write things down, and I do not make anyone feel stupid about it.

Patient help

The three I get called for most.

Everything else is on the list below. If you are not sure what you need, that is a normal way to start a call.

Wi-Fi and networking

Coverage that actually reaches the far end of the property. Mesh, access points, wiring where wireless will not do, and a router set up so you are not rebooting it every week.

Cameras and smart home

Placed where they see something useful, configured so alerts mean something, and connected to the switches, lights and routines you already own.

Computers, set up properly

New machine set up, everything moved across, backups turned on, printer working, and a walkthrough so it stays that way.

Also: Low voltage cablingSecurity systemsWebsitesWorkflow automationRural and farm connectivityPrintersBackupsOdd tech jobs

For small law offices

Every hour on admin is an hour you can’t bill.

Small practices run on the same handful of systems: case management, document assembly, e-filing, email, phone and calendar. Almost none of them talk to each other out of the box. So somebody retypes. Somebody re-files. Somebody checks a voicemail box at 8am that filled up at 6pm.

These are the exact automations and systems I have been building for the last ten years: connecting filing portals to case management systems, wiring document and email workflows together, and getting phone and database systems to hand information to each other instead of relying on somebody to retype it. The same problems show up in a two-attorney practice as in a large office, just smaller.

Why your obligations make this different

Washington adopted ABA Comment 8 to RPC 1.1 verbatim, effective 1 January 2014. Competence includes keeping abreast of “the benefits and risks associated with relevant technology.” Add your confidentiality duties on top and generic small-business IT advice stops being good enough. Convenience that leaks privileged material is a liability, not an efficiency. Source: Washington Courts, RPC 1.1. Verify against current rules before relying on any summary.

Intake that retypes itselfA form the client fills in once, landing in your case management system already populated. No transcription, no second version of the truth.

Document assemblyEngagement letters, standard pleadings and routine correspondence generated from matter data rather than the last similar file plus find-and-replace.

E-filing and court portalsAssembling filing packets, uploading, and getting confirmations and stamped copies back into the right matter folder without manual downloads.

Docketing and deadlinesCourt dates and statutory deadlines calculated once and pushed to the calendar, with reminders that fire early enough to matter.

Email that files itself by matterRules and shared mailboxes so correspondence lands against the case instead of living in one person’s inbox until they are on holiday.

Phone that captures the callAfter-hours routing, voicemail transcribed to email, and new-client calls logged rather than lost. A missed intake call is the most expensive thing in the office.

Scanning and searchable filesOCR so a scanned exhibit is findable by its contents, and a naming convention everyone in the office actually follows.

Backups and access controlEncrypted, tested backups and permissions that reflect who should actually see a matter. The unglamorous part that protects the rest.

Illustrative example

Intake typed twice, then typed again

A two-attorney practice takes new client details on paper, retypes them into case management, then retypes parts again into the engagement letter. Around four hours a week between two staff, and the three versions do not always agree.

Replaced with one intake form feeding both. Roughly a day a month back, and one source of truth.

Illustrative example

Filings assembled by hand

Every filing means gathering documents, combining them, uploading through the portal, then downloading the conformed copy and dragging it into the right folder. Ten to fifteen minutes each, several times a day.

Automated end to end. Minutes per filing, not a quarter hour, and the copy is always filed correctly.

Illustrative example

The 5pm call nobody hears

Someone calls at 5:40pm looking for representation, reaches voicemail, and calls the next firm on the list before anyone checks the box the following morning.

Routed and transcribed to email on arrival. One retained client pays for the setup several times over.

These are illustrations of the kind of work, not client testimonials. I would rather show you the arithmetic on your own office than quote someone else’s.

Book a free walkthrough

The shops close at six. I don’t.

Most tech help around here means unplugging everything, hauling it downtown on a weekday, and getting a box back that still is not set up the way you use it.

I work the other way round. I come to your house, your shop, or your barn, on evenings and weekends when you are actually home. I set things up where they live, tune them around how you use them, and make sure you know how it works before I go.

I work with homeowners, small offices, shops, farms and side hustles across the valley. If it needs a cable, a computer, a network, a camera, a workflow or an automation, I can map the job and get it done.

Service area: Ellensburg, Kittitas, Thorp, Cle Elum, Roslyn and nearby communities by request.

Jacob Schroeder standing in the snow in Antarctica, holding up a map of the continent, with a ship and icebergs in the bay behind him. — Not a Kittitas Valley job site. Ask me about it sometime.

Your technology, set up to actually work for you.

What people actually call me about.

The three I get called for most.

Wi-Fi and networking

Cameras and smart home

Computers, set up properly

Every hour on admin is an hour you can’t bill.

Why your obligations make this different

Intake typed twice, then typed again

Filings assembled by hand

The 5pm call nobody hears

How a job usually goes.

You tell me what is going on

I look and give you an honest number

It works, and you know why

The shops close at six. I don’t.

Tell me what you are trying to fix or build.